In light of the recent outbreak of the Coronavirus we are taking precautionary measures to ensure you, our riders, and our customers all stay safe and healthy whilst continuing to enjoy your tasty food.
We have started rolling out the following measures in the upcoming days:
Awareness & education campaigns towards riders and customers based on government guidelines
Protective rider gear - we will be distributing protective gear sanitary wipes, and face/dust masks to all our riders and will ensure they understand how to properly use these
Free delivery for people in quarantined venues - in close cooperation with government & local health authorities
Donation for Corona Tests - the cost of a single test kit is very high and Tabakhalfreej is making a donation to finance these tests. We encourage you to join us in financially supporting the government in its great efforts to contain the situation.
Minimize Cash usage - Progressively, in case of a significant increase in Corona Virus cases, we would like to minimize the usage of cash, by promoting online payments to reduce touching and handling money
In addition, here are strict health guidelines on that you and your teams should adhere to at all times:
Do NOT go to work if you are not feeling well.
Avoid close contact with people who are sick.
Avoid touching your face - particularly with unwashed hands
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect all your equipment and gear frequently (at least 2-3 daily) with a household cleaning product
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
Use an alcohol-based hand sanitizer if soap and water are not readily available
Please follow these food collection protocols when interacting with riders
HAND SANITIZERS - please provide hand sanitizers for staff and riders at collection points in your premises
PRIOR TO COLLECTION - Sanitize/wash your hands in between every order
COLLECTION - staff should handle order Items at the bottom of the bag to leave bag handles clean for customers
Should you have any further questions or concerns with regards to the above please contact your Account Manager. If you are concerned about your health please contact the health authorities immediately.
We will continue to provide you with updates and reminders to ensure everyone stays safe and stays healthy.